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About Us

At Emberstone Consulting, we believe small businesses deserve big solutions. With over a decade of experience helping companies- from local startups to billion-dollar enterprises- navigate change, adopt technology, and improve operations, we bring practical expertise to the businesses that need it most. 

Based in Western New York, Emberstone Consulting is dedicated to helping small business owners and managers streamline their processes, embrace technology with confidence, and deliver exceptional customer experiences. We offer the insight and support of a seasoned professional- without the overhead of a full-time hire.

Whether you're feeling stuck, overwhelmed, or simply ready to grow, Emberstone Consulting is your partner in progress. We meet you where you are and help move your business forward- one smart, sustainable step at a time.

Meet our Leader

Erin Velez

Erin Velez, owner of Emberstone Consulting, who focuses on process improvement, technology adoption, and customer experience.

A Wyoming County native, Erin is the founder and driving force behind Emberstone Consulting, bringing over a decade of experience in optimizing business processes and implementing technology solutions. With a career spanning roles in operations, IT and process improvement, Erin has consistently focused on enhancing efficiency and driving sustainable growth for businesses of all sizes- from billion dollar enterprises to small local teams.

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Her approach is rooted in practicality and collaboration, often leading to innovative yet straightforward solutions that deliver measurable results. Erin's leadership style emphasizes empowering teams, fostering a culture of continuous improvement, and aligning technology initiatives with overarching business goals. 

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At Emberstone Consulting, Erin leads with heart, humility, and a fierce commitment to delivering meaningful results. Her approach reflects the values at the core of the company: trust, collaboration, and forward-thinking innovation. 

Emberstone Consulting - located in Western New York helping businesses grow and thrive by improving processes, adopting technology, and enhancing customer experience

Emberstone Consulting helps WNY companies streamline their processes, embrace technology with confidence, and delivery exceptional customer experiences.

585-237-8687

Western, NY, USA

 

© 2025 by Emberstone Consulting

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